At Optus, we don't sit back and let the future happen to us - we're out there making it. By growing into new technology and relentlessly improving every day, we're crafting a better tomorrow for all Australians.
We value a diverse workforce to innovate and build solid customer connections.
As a
Marketing Operations Specialist
, you'll play a key role in ensuring marketing is delivered effectively, responsibly, and in line with business priorities. Sitting within the Media & Marketing Operations team, this role supports the implementation of the Optus Marketing Strategy across our Consumer, Business, and Enterprise segments.
You'll help manage marketing budgets, coordinate procurement processes, and support the use and optimisation of key platforms. This is a great opportunity for someone with strong commercial awareness and a desire to drive operational excellence in a fast-paced, collaborative environment.
**Your responsibilities include**:
Tracking marketing budgets and ensuring financial governance, accuracy, and compliance
Supporting the team through procurement processes, including guiding stakeholders through requirements and, at times, drafting or coordinating contracts with new vendors
Assisting with the onboarding and training of team members on operational processes and best practices
Contributing to continuous improvement initiatives to enhance marketing efficiency and effectiveness
Supporting the day-to-day management of agency and vendor partnerships
Participating in agency utilisation and performance meetings to ensure efficient resource use
Supporting the management and optimisation of marketing operations platforms, including user access and training
What you'll bring
1-2 years' experience in a marketing operations, coordinator, or agency-side role
Strong commercial acumen and attention to detail
Excellent organisation and project coordination skills
Confidence working across budgets, procurement tools, and marketing platforms
Ability to build collaborative relationships and influence outcomes
Excellent verbal and written communication skills
A proactive mindset and willingness to improve how things are done
The ability to manage multiple complex projects simultaneously.
A tertiary qualification in Business, Commercial, or Marketing.
Perks we love at Optus
3 days in the office, 2 days remote - with flexible hours to suit!
Inclusive gender-neutral paid Parental Leave of up to 16 weeks
Competitive leave including 2 additional 'Connected Leave' days
All Optus colleagues have access to resources, webinars, and support via the 'Parents at Work portal'
Own your growth by accessing an extensive online and facilitator-led learning catalogue.
**Connect at work through our colleague-led volunteer groups**: Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+), United Veterans, Yarn Network, Wellbeing Network, and Young Professionals.
Vibrant campus life, variety of facilities including restaurants, cafes, gymnasium, GP, and post office
Free Optus bus from Macquarie University Metro Station (every 6-8 minutes); morning and afternoon!
or call 1800 309 170. We're here to help. When you contact us, please advise your preferred method of contact and we will be in touch within 48 hours.