Benefits
* Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks
* Free standard OnePass membership
* Access to over 100+ exclusive team member benefits across health, shopping, travel, stay, wealth, work and leave
* 12 weeks paid parental leave, regardless of gender
* Annual festive gifts
* Discounted food and drinks at our Bunnings Café
* Traveling store team member opportunities
Responsibilities
Your role will help drive Service and Operations within your store by training and developing your team, providing the best customer experience, and ensuring the store showcases its widest range and lowest prices.
* Lead a team of 10+ to maintain an engaged and safe work environment
* Perform duty manager responsibilities, including opening and closing the store across weekdays and weekends
* Build team capability on Best Experience and Safety Culture & Compliance, including team engagement, performance management and recognition
* Rostering and strategic planning for your team to deliver on our service promise
* Drive department sales through strong merchandising & monitoring of key metrics
* Action customer feedback to improve the end-to-end customer experience
* Own department stock accuracy including adjustments, replenishment discipline and loss prevention processes
* Monitor and measure customer service levels
* Liaise with various teams in Merchandising, Store Leadership and Safety & Wellbeing
* Develop strong relationships with suppliers
Qualifications
* Previous experience supervising a team in a fast‐paced environment
* Passion for customer service and developing others
* Strong leadership and influencing skills
* Experience leading teams with a focus on Safety and Wellbeing and Specialist products preferred
* Ability to coach and develop others, providing feedback and achieving results
* Open communication style
* Approachable and confident when interacting with customers
* Eagerness to learn about new products
* Ability to work on your feet throughout a wide range of retail hours
EEO Statement
We love the diversity across our teams, brought together in an inclusive culture guided by our values. We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and join us in shaping a workplace that celebrates First Nations voices, perspectives, and contributions. Please note you must be age 15 or over to apply for a role at Bunnings. We're all about fairness at Bunnings, and our team's here to support you every step of the way.
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