Customer Satisfaction Specialist: Drive Sales and Deliver Exceptional Experiences
We're seeking an enthusiastic and motivated individual to join our team as a Customer Satisfaction Specialist. This role involves providing exceptional customer service and product knowledge to drive sales opportunities and ensure customers have a memorable experience.
Key Responsibilities:
* Deliver Outstanding Customer Service: Create the optimal customer experience through proactive communication, empathy, and problem-solving skills.
* Utilize Product Knowledge: Apply in-depth knowledge of our products to achieve daily and weekly sales targets, maximize sales, and ensure accurate completion of sales order paperwork and internal documentation for timely order processing.
* Collaborate with Showroom Manager: Uphold showroom standards, including visual merchandising and pricing accuracy, to maintain a high-quality shopping environment.
Qualifications:
* Previous Sales Experience: Ideal candidates will have previous sales experience, preferably in furniture or high-value items, demonstrating a strong understanding of selling techniques and strategies.
* Positive Attitude and Enthusiasm: A positive attitude and enthusiasm are essential during busy periods, ensuring excellent interpersonal skills, teamwork, and collaboration.
* Strong Organizational Skills: The ability to manage multiple responsibilities, prioritize tasks, and meet deadlines is crucial for success in this role.
Benefits:
* Flexible Working Models: We offer flexible working models, allowing you to work 2-5 days a week, promoting work-life balance and flexibility.
* Competitive Salary and Uncapped Commission: Enjoy a competitive salary and generous uncapped commission structure, providing opportunities for growth and financial rewards.
* Continuous Training and Career Development: Our commitment to ongoing training and career development ensures you'll continually enhance your skills and knowledge, driving your career forward.