Savino Del Bene is one of the top global freight forwarding and logistics companies in the world. With a network of offices in 60 countries and over 6,000 employees across the five continents, the company manages air, sea, and land transport services all over the globe.
Based in Arndell Park, we are looking for a Junior Ocean Import Operator to join our Operations team. This is a full time (in office) permanent role.
Key Responsibilities
* Ensure documentation is accurately processed, distributed and released to carriers, customers, overseas offices and agents in a timely manner.
* Receive, review and process ocean import documentation.
* Monitor completeness of Cargo Automation and Underbond lodgements.
* Work with brokerage or CFS to coordinate and monitor the release of goods from the carrier, Customs or other government agency examinations that may be required.
* Communicate with overseas offices and agents to ensure proper pre-alerts and documentation.
* Track and trace shipment and provide updates to clients and sales.
* Support managing Ocean Import shared email box.
* Issue and reconcile invoices for clients, agents and third parties.
* Maintain shipment files and ensure billing is completed within a timely manner.
* Explore different options to reduce costs and increase revenues.
* Provide DAP /DDP cost to overseas agents and Quote for last mile transportation.
* Ensure accuracy and compliance across all operational processes.
To be successful in this role
* Minimum 1 - 2 years' experience is required.
* Excellent verbal, written and listening communication skills.
* High standard of customer service skills.
* Able to work in a quick‐paced setting, with strong organisation skills.
* Understand cost structures and marginality.
* Exceptional attention to detail and have the ability to problem solve.
* Work autonomously and as part of a team.
* Exposure to Cargowise system, an advantage.
Note: This role is only open to candidates with full Australian work rights.
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