**InterContinental Hayman Island Great Barrier Reef**
A unique opportunity to work in a five-star luxury environment on Hayman Island, Australia.
About the Role:
You will be a key leader in our dynamic team, responsible for delivering exceptional guest experiences at our world-class resort.
Key Responsibilities:
* Manage the Groups & Events team to achieve revenue goals and provide a seamless experience for guests.
* Utilize customer insights to enhance products and services, ensuring outstanding customer engagement.
* Monitor and act on client feedback to enhance the customer experience.
* Build strong relationships with internal stakeholders and communicate client requirements effectively.
* Manage financial aspects, including pricing strategies, profit goals, and budget planning.
* Collaborate with the sales team.
* Stay informed about competitor activities and industry trends to influence our strategy.
* Promote responsible business practices and uphold company policies.
Requirements:
* Experience in Meetings & Events or a related field.
* Supervisory experience in sales/catering team management.
* Bachelor's Degree or higher education in hospitality or related field.
* Ability to manage diverse stakeholders.
* Proactive in building strong relations with stakeholders.
* Strategic and tactical thinker.
* Effective at goal setting and project delivery.
* Strong analytical skills.
* Strong organizational, written, and communication skills.
* Exceptional attention to detail.
* Able to thrive in a fast-paced environment and manage multiple projects.
* Must be eligible to work in Australia.
What We Offer:
* World class colleague facilities including excellent subsidised villa accommodation with a dedicated pool, beach area, two gyms, bar, buffet diner, laundry, movie room, corner store and sports fields.
* An exciting and ever-changing colleague activities calendar filled with an abundance of recreational activities such as tennis, yoga, meditation, hikes, markets, crafts and much more.
* Extensive career development opportunities with dedicated onsite trainers and an abundance of professional growth opportunities including multi-hire programs, skills training and optional courses.
* IHG Australia's myBenefits program including paid birthday leave, wellbeing hub, employee room rates, service recognition celebrations & myPerks platform with an extensive list of lifestyle and retail discounts from over 400 of Australia and New Zealand's most popular retailers.
Join us at InterContinental Hayman Island Great Barrier Reef, where you'll have the opportunity to create unforgettable experiences for our guests and develop your skills in a dynamic and supportive environment.