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Customer care officer

Stockland
USD 45,000 - USD 60,000 a year
Posted: 3 December
Offer description

The Opportunity – Create communities full of energy, soul, and life.

Are you passionate about delivering exceptional customer service? Do you thrive in a face-to-face role where you can make a difference in someone's day? Join our Stockland Rockhampton team in a part-time role working 30 hours per week, Tuesday to Friday

What You'll Do

* Be the first point of contact for all customer queries, feedback, and complaints
* Flexibility to work occasional weekends when required
* Provide calm, professional service in a fast-paced retail environment
* Complete administrative tasks with attention to detail and accuracy
* Use computer systems to log queries and support centre operations
* Maintain OH&S standards and follow public liability incident management processes

About You

You're passionate about creating great customer experiences and thrive in roles where you can make someone's day better. You're looking for a position that values reliability, professionalism, and genuine care for people.

Experience & Skills That Count

* Previous experience delivering face-to-face customer service
* Strong communication and interpersonal skills
* Sound administrative abilities and basic computer proficiency
* Ability to stay calm under pressure and solve problems effectively
* Reliable and dependable team member

The Right Mindset

* A genuine passion for helping people
* Resilient and adaptable in a fast-paced environment
* Collaborative and committed to Stockland's values

The Stockland Proposition

At Stockland we are a community delivering outcomes that benefit the community at large. We work collaboratively and inclusively, building strong working relationships. Our portfolio is diverse and so are the opportunities for professional and career development. We are committed to providing our people with broad experiences to build a successful career.

Due to the nature of this role, we can only accept applications from Australian Citizens, Permanent Residents or Open Work Visa holders with more than 12 months validity from their role start date.

Apply today – Stockland – a better way to live.

Agencies should note that unsolicited resumes will not be accepted for this position and Stockland will not pay any fees related to resumes that are submitted directly to hiring managers and not through our approved process. Where appropriate, the Careers @ Stockland Team will work with our preferred panel of agencies to source candidates for roles. Please submit any queries relating to the approved process of submitting candidate resumes or Stockland's preferred agency panel to

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