Job Overview
This leadership role is centered around managing daily operations, overseeing events and catering services, and delivering exceptional customer service. Your responsibilities will include leading a team to drive revenue growth and optimize financial performance while maintaining high standards in delivery.
* Operational Excellence:
o Manage day-to-day activities across various outlets.
o Coordinate events and catering services effectively.
* Customer Service:
o Ensure customers receive top-notch service at all times.
* Financial Management:
o Develop and implement budgets and cost-control strategies.
o Pursue revenue growth and maximization opportunities.
* Team Leadership:
o Mentor and develop team members to enhance their skills and performance.
o Coach and train team members to improve productivity and job satisfaction.
Responsibilities and Accountabilities
The ideal candidate will possess strong leadership skills, excellent communication abilities, and the capacity to drive results-oriented teams. If you are a strategic thinker with a passion for delivering exceptional customer experiences, this could be the perfect opportunity for you.
* Leadership Skills:
o Lead by example and set a positive tone within the team.
* Communication:
o Foster open and transparent communication among team members.
* Results-Oriented:
o Drive business outcomes through effective planning and execution.