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Join to apply for the Volunteer Manager role at Volleyball Australia
The FIVB Beach Volleyball World Championships Adelaide 2025 Organising Committee is seeking a highly motivated and organised Volunteer Manager to lead the planning, recruitment, training, and management of the event's volunteer workforce. The successful candidate will commence as soon as possible in a full-time position until December 2025 at the conclusion of post event reporting and surveying of the volunteer workforce.
With a daily requirement of over 300 volunteers, this role is critical in ensuring a seamless volunteer experience and a well-supported event. The Volunteer Manager will report directly to the General Manager – Sport & Event Delivery and work closely with other event stakeholders to deliver a memorable and professionally executed World Championships.
Successful Applicant will be required to adhere to Volleyball Australia's policies and procedures including the National Integrity Framework and associated integrity policies and Code of Conduct.
Job Responsibilities:
Volunteer Recruitment and Sourcing:The Volunteer Manager will develop and implement a robust recruitment strategy in consultation with the General Manager – Sport & Event Delivery.This will include sourcing volunteers from a variety of avenues such as local volleyball schools in Adelaide, other school groups, Volunteering SA, Sport SA, corporate volunteer programmes, universities, and community organisations. A crucial aspect of this role is forging close ties with Volleyball SA to leverage their networks and expertise for event-specific recruitment.
Design and deliver training programs:to equip volunteers with the necessary skills to succeed in their roles. This includes the production of manuals, presentations, and online materials, ensuring volunteers are fully prepared for the demands of the event. Another key focus will be the creation of a rostering and scheduling system that can efficiently manage over 300 volunteers per day. This system must be adaptable, allowing for quick resolution of schedule changes, absences, and other day-to-day challenges.
Maintain high volunteer engagement and retention:The Volunteer Manager will implement strategies to encourage volunteers to return for multiple shifts or days, thereby reducing the need for continuous recruitment. Fostering a welcoming and supportive environment, ensuring volunteers receive appropriate breaks and refreshments, and recognising their contributions through various initiatives will be fundamental to volunteer satisfaction.
Stakeholder and relationship management:The Volunteer Manager will collaborate with internal departments, external partners, and sponsors to match volunteer activity to event needs. They will liaise with the Community Engagement Working Group, to help shape locally focused strategies for volunteer and community involvement, and will represent the volunteer program at briefings, presentations, and stakeholder meetings.
Record-keeping and reporting:Maintain detailed databases of volunteer information, tracking attendance, performance, and feedback. Regular updates will be provided to the General Manager – Sport & Event Delivery, highlighting progress, addressing challenges, and offering insights for further improvement. During the event itself, the Volunteer Coordinator will oversee on-site volunteer operations, handling check-ins, troubleshooting issues, and ensuring all volunteers are well-supported in their roles.
Compliance & Child Safeguarding:Ensure the volunteer group and event workforce are compliant with current child safeguarding and protection processes including compliance and verification of working with children checks.
Budget Management:Track and reconcile budget forecast and actual expenses within relevant budget line items. Submit invoices for payment.
General Administration: Provide administrative assistance in additional areas as required i.e. uniform management, volunteer/workforce accreditations, setup of rooms, experience surveys etc.
Qualifications and Experience:
* Exceptional interpersonal and communication skills, both written and verbal,
* Strong organisational and time-management skills, with the ability to manage multiple tasks under pressure,
* Demonstrated problem solving abilities, especially in fast-paced and dynamic environments.
* A background in the sport of beach volleyball is advantageous but not essential,
* Proven experience in volunteer coordination, human resources, events, or related fields,
* Qualifications in event management, human resources or sports management,
* Experience in working in major events or sporting competitions.
Knowledge and Skills:
* Excellent stakeholder relationship management.
* Ability to work under pressure, prioritise tasks and meet critical deadlines whilst managing multiple projects simultaneously.
* Exceptional time management and organisational skills.
* Strong ability to work as part of a team.
* Excellent communication skills, both written and verbal.
Personal Attributes:
* Communication: Exceptional verbal and written communication skills, with the ability to engage effectively with diverse groups and individuals.
* Teamwork: Collaborative approach, working closely with internal teams, external partners, Volleyball SA, and volunteers.
* Organisation: Ability to develop and implement structured plans, manage complex schedules, and maintain accurate records.
* Stakeholder Management: Strong relationship-building skills to engage and manage various stakeholders, from community groups to corporate partners.
* Leadership: Motivational and supportive leadership style, aiming to inspire and retain volunteers.
* Resilience: Ability to be resilient and push through difficult situations, keep calm under stress and process problem solving skills in a calm thoughtful way.
Work Conditions:
The Adelaide-based position will commence from July 2025.
The Championship delivery phase will require extensive after hours and weekend work, particularly throughout October and November 2025.
Renumeration to be discussed and agreed upon based on experience and qualifications
Applications:
Applications close at midnight on Sunday 20 July 2025.
Please submit your CV and cover letter (no more than 2 pages) through the VA Careers page. Please include details of at least two referees.
Volleyball Australia is committed to protecting Children from harm. We require all applicants that will work with Children to undergo a screening process prior to appointment.
Job enquiries can be emailed to Verity Hanka, Adelaide BVWC General Manager, Sport & Event Delivery – verity.hanka@volleyball.org.au
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
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