* Claremont location / free parking / uniform provided
* 4 days per week / Monday - Thursday
* Supportive and friendly team environment
We require a Medical Secretary to join our team for our very busy Pain Clinic located in Claremont working closely with allied health professionals, psychologists, hospitals and other medical specialists. This is a 4 days per week position however there is some flexibility around start/finish times.
Essential Criteria:
* Demonstrated previous medical secretary experience, preferably in a specialist practice
* Self-motivation, problem solving skills and the ability to work cohesively in a small team environment essential
* Proficient in GENIE Medical Software experience including billings, bookings, referrals, follow-up appointments
* Downloading, formatting, proof reading and sending out typed medical correspondence
* Ability to multitask
* Ability to adjust and adapt to practice requirements
* Proficient in the use of Microsoft Word and Microsoft Outlook
* Provide excellent customer service to patients, other providers and hospital staff as well as excellent communication skills within the office team environment
* Maintains a high level of written and verbal communication skills. This includes a professional telephone manner and written email communications
* Ability to work in Australia
* Proof of COVID-19 vaccination
Key Responsibilities:
Scheduling and Appointments:
* Manage patient appointments
* Manage theatre bookings
* Confirm patient appointments and rescheduling, as necessary.
* Coordinate with other healthcare providers for referrals and follow-ups.
Patient Records Management:
* Ensure patient files are up-to-date and accurately maintained.
* Handle both paper and electronic medical records.
* Enter patient data, test results, and updates into systems.
Communication:
* Answer phones, emails, and other forms of communication.
* Relay messages between patients and medical staff.
* Coordinate with insurance companies regarding patient coverage, billing, and claims.
* Running of busy clinic at front desk
Billing and Insurance:
* Assist with processing medical bills and insurance claims.
* Ensure the correct coding of medical procedures for billing purposes.
General Office Administration:
* Order office supplies and manage inventory.
* Handle incoming and outgoing mail.
Patient Interaction:
* Greet patients, guide them through the registration process.
* Provide patients with necessary forms and information.
* Ensure confidentiality and privacy standards are maintained
Documentation and Correspondence:
* Prepare patient correspondence and other documentation as required.
* Type letters, reports, and other important documents for medical staff.
Supporting Medical Staff:
* Assist doctors, nurses, and other medical professionals by providing administrative support.
* May assist in preparing reports or helping in the organisation of meetings and conferences.
If you meet the above requirements and would like the opportunity to join a professional and dedicated team, please apply now or for a confidential conversation about the position, please call Chelsea Angel on or