Are you a PM looking to move into admin, over the day to day grind? Deal with all things tenant related with this in-office role! Our Client Established & well-known agency with enviable market presence in the South East Corridor. A well-retained team, with a handful of staff being employed over 10 years Excellent systems, more support & appreciation = job satisfaction! Staff feedback " this is one of the most professional offices I have had the pleasure of working in throughout my career" The Position Full time, in-office position supporting the Property Managers with all Tenant related queries. Tenant Engagement & Support Communication & Education Conduct tenant inductions for new tenants Manage incoming tenant phone calls and office walk-ins Handle all tenancy-related queries and requests Educate tenants on the systems, tenant portal, and maintenance platform Action & execute processes for new tenants, vacating tenants, lease renewals, break leases, routine inspection scheduling, pet requests and associated admin tasks. Support with tenancy application processing and referencing Respond to urgent maintenance issues The Criteria Minimum of two years previous experience in property management. Current PM Registration and drivers license Strong admin, customer service and problem-solving skills Experience and understanding of the Residential Tenancies Act Excellent time management and care factor A desire to learn and develop your career Benefits Up to $85,000 Super iPhone Innovative technology, checklists & streamlined systems A leadership team that understands property management - open door policy Longevity in the market and strong reputation Please call Gill Harton @ GOUGH on 0493 824 740 or simply hit APPLY NOW. All applications to Gough Recruitment stay confidential and will not be discussed with anyone outside of Gough Recruitment without your consent. SCR-gillian-harton