Independent Living Specialists (ILS) is one of the largest healthcare equipment providers in Australia. With 60 showrooms, 10 warehouses and 700+ staff across four states and more to come, we are a company on the move. Our growth recognises our industry leadership in solutions, innovation and quality customer service across our showrooms, home care, hospital and pressure care, and configured mobility.
A unique opportunity exists for a drivenCasual Showroom/ Retail Assistant at our Warrnambool store. Your positive and persistent approach to customer service and community engagement will see your success in this location. We are looking for a motivated, self-starter with the will to succeed, who is not afraid to pro-actively build relationships and drive sales.
Your "New" Day to Day:
* Opening and closing the store and balancing transactions
* Actively seeking new clients, contracts and marketing opportunities to ensure your targets are achieved or exceeded
* Engaging incoming customers, assisting them with their questions and being able to convey the range of services that are available from the ILS Group.
* Providing information to customers about our products from physiotherapy items to mobility scooters, recliner lift chairs through to our range of home care beds, home oxygen therapy and more...
* Assisting with the administration and stock replenishment duties for the store
* Processing orders and hire contracts
* Driving process efficiency and striving for continual improvement
* Being the face of ILS in the local community and driving relationships with customers and other local businesses
About You:
* You will be keen to go above and beyond to interact with your community and increase store exposure
* You will have a customer-centric mindset, because at ILS we are all about the customer
* You will be well presented, professional and courteous
* You will have fantastic interpersonal skills and love connecting with people from all walks of life
* Have a genuine desire to help others with your knowledge and abilities.
* You will have second to none administration skills, including the ability to prioritise your time
* You may have SAP experience, which is preferable to have.
* You will be a self-motivated, creative thinker, able to problem solve and seek out new opportunities
* Covid 19 vaccination
* NDIS Worker Screening Check (or willingness to obtain)
* Proof of Working Rights in Australia
What's In It For You:
* Employee benefits and rewards
* Professional and supportive team environment
* Ongoing extensive training and coaching
ILS is a NDIS Provider and therefore all ILS Employees are required to provide Right to Work in Australia.
To find out more about ILS please go to