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Customer service advisor

Gold Coast
Concentrix
Customer Services agent
Posted: 14 December
Offer description

Join Concentrix – Your Pathway to Excellence in Service Delivery
Are you eager to make your mark by delivering exceptional service in a vibrant contact centre environment?
At Concentrix, we focus on providing transformative customer experiences for the world's leading brands and ambitious start-ups.Why Concentrix?
Service Excellence in Action: As an inbound contact centre consultant, you will be at the forefront of delivering managed services that meet the unique needs of our clients.
Our commitment to service excellence ensures that every customer interaction is impactful and satisfying.Diverse Industry Reach: Engage with customers across various sectors including Automotive, Banking, Financial Services & Insurance, Healthcare, Retail & Ecommerce, and more.
Your role will contribute to shaping the customer experience in these dynamic fields.Supportive Environment: Be part of a team that values collaboration and continuous improvement, where your input helps drive service innovation and customer satisfaction.Why You'll Love Working HereFlexible Employment Options: Both full-time and part-time opportunities available.Modern Office Location - located next to Robina Town CentreCareer Progression - 80% of our frontline leadership team began in this role, we're serious about internal growth.Enjoy a positive team environment with regular social events, wellbeing programs, and a relaxed dress code.Regular events, wellness activities and competitions.Who You Are:Passionate about helping others and delivering outstanding customer service.Excellent communicator with strong interpersonal skills.Driven by a desire to make a positive impact in every customer interaction.Experience in a contact centre is beneficial but not necessary; enthusiasm and customer service skills are what we value most.Ready to Apply?
If you're looking for a stable, rewarding role with real opportunities for growth, we'd love to hear from you.
Apply today and discover where a career at Concentrix can take you
*Applicants must be at least 18 years of age, have full working rights in Australia and ability to complete background and police checks.Concentrix is dedicated to creating an inclusive and supportive work environment that values diversity in all forms.
As an equal opportunity employer, we invite applications from people of all cultures, abilities, backgrounds, and particularly from First Nations communities.
Our commitment to equity, diversity, and inclusion ensures that any necessary adjustments during the recruitment process are accommodated, We invite you to discuss any necessary support or adjustments you may need during the recruitment or employment process, assuring that such needs will not impact hiring decisions.
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