Your skills
* Ability to build relationships
* 18 months of IT experience (or equivalent)
* Excellent time management skill
* Experience in OS, Apps and H/W installation and troubleshooting depending on project products
Your tasks
* Provide day to day local/remote desktop support
* Handle inbound calls and answer questions
* Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system
Be part of us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.