About Us
Palm Lake Group is a proudly Australian, family-owned business with over 48 years of experience in developing, constructing, and managing Lifestyle Resorts, Retirement Villages, and Aged Care Facilities across Australia. Our resorts aren't just places to live—they're vibrant, active communities designed for comfort, connection, and enjoyment.
We are passionate about delivering premium homes and exceptional environments that enrich the lives of our residents. Our construction division plays a vital role in bringing this vision to life from the first foundation poured to the final finishing touch.
Join us in redefining over-50s living through quality craftsmanship and care.
Position Details
We are seeking a motivated and experienced Sales Consultant to join our team at Palm Lake Resort, Hervey Bay. This is a Full-Time role suited to a confident and self-driven sales professional who takes pride in delivering an exceptional customer experience from initial enquiry through to settlement and handover.
In this role, you will take ownership of the full sales journey, managing enquiries, building strong purchaser relationships, showcasing the resort lifestyle offering, and driving conversions through to settlement. You will play a key role in representing the Palm Lake brand and ensuring every prospective purchaser receives a professional, seamless and positive experience. This is an excellent opportunity for a sales professional who is proactive, organised and genuinely passionate about helping people make a life-changing lifestyle decision.
Responsibilities
* Manage incoming sales enquiries and guide prospective purchasers through the end-to-end sales process
* Build strong relationships with prospective purchasers and their families to support sales conversion
* Conduct display home and resort tours, presenting the Palm Lake lifestyle offering in a professional and engaging manner
* Convert leads into purchasers while supporting sales targets and conversion outcomes
* Maintain presentation standards of display homes to ensure a premium customer experience
* Maintain regular communication with deposit holders to sustain engagement and support settlement outcomes
* Assist with purchaser selections, contract documentation, deposits and handover processes
* Liaise with internal teams regarding settlements, build progress and purchaser variations
* Support the planning and delivery of promotional events and purchaser engagement activities
* Maintain accurate sales records, database management and marketing collateral availability
What We're Looking For
We're looking for someone who shares our belief that respect, passion and community underpin all the work we do.
* Previous sales experience, ideally within the relevant target market
* Demonstrated ability to close sales and achieve conversion outcomes
* Exceptional communication and interpersonal skills, with the ability to engage effectively with people from all backgrounds
* A positive, enthusiastic and professional attitude with a polished personal presentation
* High level of initiative, self-motivation and accountability
* Real Estate Licence
* Current C Class Driver's Licence
* White Card (Construction General Safety Induction)
What We Offer
* Competitive Remuneration
* Work-life Balance with flexible working hours
* Luxurious Work Environment - Be part of a premier over-50s lifestyle resort that sets the benchmark for excellence
* Professional Growth - Access industry-leading training and development programs to elevate your skills and career
* Supportive Team - Join a dedicated, innovative, and collaborative team passionate about delivering exceptional customer experiences
* 24/7 free access to compassionate, confidential support with our Employee Assistance Program (EAP)
How To Apply
This role is available for an immediate start so if this sounds like the role for you, apply now to submit your CV. Please note that only shortlisted applicants will be contacted.
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