Job Opportunity
We are seeking a highly skilled individual to fill the role of Trading Support Engineer. As a key member of our engineering team, you will be responsible for ensuring the seamless operation of our trading systems.
Our ideal candidate will have a strong background in Linux systems, shell scripting, and troubleshooting, as well as experience with Python and/or scripting languages for automation. Familiarity with trading systems, FIX / REST / WebSocket APIs, and market data feeds is also essential.
The successful candidate will possess a deep understanding of networking fundamentals, including latency, TCP / UDP, and packet analysis. Experience with monitoring and alerting tools, cloud and containerized environments, and proficiency in SQL for investigating trading and system data is also required.
Responsibilities:
* Monitor live trading systems across global crypto exchanges
* Act as first responder for production issues, escalating when needed
* Investigate trading incidents, perform root cause analysis, and document findings
* Manage deployments for new features, coin launches, and exchange integrations
* Manage exchange connectivity, APIs, and market data feeds to ensure stability
* Build tools and frameworks to reduce operational toil and improve engineering efficiency
* Collaborate with traders, quants, and engineers to optimise trading performance
* Maintain runbooks and support tools for incident response and recovery
* Contribute to postmortems and continuous improvement of reliability processes
* Ensure adherence to product, risk, compliance, and security guidelines
Requirements:
* Strong knowledge of Linux systems, shell scripting, and troubleshooting
* Experience with Python and/or scripting languages for automation
* Familiarity with trading systems, FIX / REST / WebSocket APIs, and market data feeds
* Exposure to Risk Management concepts in a Market Making setting is a bonus
* Understanding of networking fundamentals (latency, TCP / UDP, packet analysis)
* Experience with monitoring and alerting tools
* Proficiency in cloud and containerised environments
* Knowledge of SQL for investigating trading and system data
Benefits:
* Ownership & Reliability – Take full responsibility for your work.
* Initiative & Problem-Solving – Approach challenges with a problem-solving entrepreneurial mindset.
* Operational Diligence – Respond strategically to technical and operational challenges.
* Curiosity & Growth Mindset – Continuously seek to improve your technical skills and knowledge.
* Excellent Communication Skills with a team player mindset.