Job Description
Oversee facilities responsibilities for 3 x shopping centres which include Prospect Vale Marketplace, Meadow Mews Plaza and Burnie Plaza.
Be a part of a collaborative team environment working with the Launceston based centre team with support from the wider Tasmanian team with the Centre Manager and the Regional Operations Manager based in Hobart.
This role will help you build strong stakeholder relationships working directly with retailers, contractors and client representatives
Who we're looking for?
An experienced Facilities Manager with strong hands‑on involvement across multi‑site retail or commercial assets.
Someone confident managing hard services, PPM programs, contractor performance and day‑to‑day operational issues.
A practical operator with solid trade awareness and the ability to complete on‑the‑ground inspections, problem‑solve and manage basic fixes where needed.
A visible, customer‑focused communicator who builds strong relationships with retailers, service partners and internal stakeholders.
A highly organised professional with strong compliance discipline comfortable managing certifications, essential services records and documentation.
Someone proactive, self‑directed and comfortable working across 3 x shopping centres, including regular travel to Burnie.
The role
This is a hands‑on, site‑based role responsible for the day‑to‑day operations and presentation of a 3 x shopping centres across Northern Tasmania. Based primarily across the Launceston assets. You'll manage hard services, maintenance, compliance and contractor performance to ensure each centre remains safe, efficient and ready for trade every day.
Key Responsibilities
Oversee day‑to‑day operations and presentation standards across 3 x shopping centres which include Prospect Vale Marketplace, Meadow Mews Plaza and Burnie Plaza.
Manage planned and reactive maintenance activities, coordinating contractors and ensuring works are completed to quality, safety and compliance requirements.
Meet with contractors such as cleaning, security to ensure compliance with KPIs & Work within allocated operational budgets
Complete regular inspections, building walks and risk assessments, addressing issues promptly and escalating to trades for more complex repairs and put together capital expense proposals
Maintain all compliance and essential services documentation, ensuring certifications are current and support operational readiness for trade.
Support tenancy delivery activities, coordinating access and ensuring retailer fit‑outs meet compliance and centre requirements.
About Knight Frank
Knight Frank Australia is part of the world's largest privately owned property consultancy. We specialise in transactional and advisory services, covering the acquisition, sale, leasing, and management of commercial properties from office buildings and retail spaces to industrial assets.
What's in it for you?
Flexible leave options – Enjoy two additional weeks of leave, two wellness days each year and the day off on your birthday
Career growth & recognition – Access to mentorship, leadership programs, and ongoing development & recognition
Lifestyle perks – Enjoy discounts and rewards through our employee reward platform, The Vault.
Inclusive & community-focused culture – Proud winners of Property Council of Australia Award for Innovation & Excellence Award for Diversity, Equity & Inclusion
Innovative technology & tools – Work with cutting-edge property platforms and tools.
We value diversity
Different perspectives make us stronger. We welcome people of all genders, cultures, abilities, and experiences.
Important to know
You must have valid Australian working rights to be considered
A police check is required for successful candidates.
We use AI tools to assist with hiring, but people make the final decisions
We are currently NOT accepting candidates via an agency, we have PSA's in place.