Role Overview
We are seeking a highly skilled and dedicated professional to fill the role of Administrative Officer. This position will play a vital part in supporting our team and ensuring the smooth operation of our centre.
About the Role
* Greet clients and visitors with warmth and professionalism, creating a positive first impression.
* Manage reception duties, including phone enquiries, appointment bookings, confirmations, and the preparation and maintenance of client files, upholding confidentiality and privacy at all times.
* Support administrative tasks related to meetings and events, such as room bookings, catering, and event planning.
* Assist with the setup and maintenance of the reception area and other client spaces, ensuring they are clean, tidy, and welcoming.
* Manage petty cash, data entry, and general office support, ensuring accuracy and efficiency in all tasks.
* Support Medicare billing, mental health care plan tracking, and liaison with GP clinics and our Youth Health Clinic, providing exceptional customer service at all times.
* Assist with bookings and referrals to external providers, including psychiatrists, psychologists, doctors, and other professionals, as required.
* Provide administrative support across the centre, supporting all programs working within the headspace Eastern Shore Centre.
Skills and Qualifications
* High school diploma or equivalent.
* Excellent communication and interpersonal skills.
* Ability to work effectively in a team environment.
* Strong organizational and time management skills.
* Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
* Experience in administrative roles, preferably in healthcare or a related field.
What We Offer
* A competitive salary package.
* Ongoing training and professional development opportunities.
* A supportive and collaborative team environment.
* The opportunity to make a real difference in the lives of our clients.
How to Apply
To be considered for this exciting opportunity, please submit your application, including your resume and a cover letter outlining your experience and qualifications.