Company Description
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are, and you can find opportunities in brands that match your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
Main Responsibilities
* To provide a courteous, professional, efficient and flexible service at all times, following the hotel F&B operation standards manual.
* To undertake any reasonable tasks and secondary duties as assigned by your direct supervisor of the day.
* To perform opening and closing procedures established for the respective outlet as assigned.
* To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and up sell alternatives.
* To provide high standard of quality and efficient / friendly service as per Standard Operational Procedures.
* To ensure that the respective outlet and surrounding area are kept clean and organized at all times.
* To handle guest enquiries in a courteous and efficient manner.
* To establish a rapport with guests maintaining good customer relationship.
* To monitor operating supplies and reduce spoilage and wastage.
* To report guest complaints or problems to outlet supervisor / Assistant Manager and Manager if no immediate solution can be found and assure follow up with guests.
* To assist in carrying out monthly, quarterly, bi-yearly, yearly inventory of operating equipment.
* To be entirely flexible and adapt to rotate within the different sub sections of the F&B Department or any other Department of the hotel as assigned.
* To carry out any other reasonable duties as assigned by the Head Waiter / Assistant Manager and supervisor.
Qualifications
The following knowledge, skills and abilities are required:
* Attention to detail, style and aesthetics of hotel is critical.
* Outstanding verbal and written communications skills.
* College Degree in Hospitalityor similar field.
* 2 years experience in similar role.
* Good proficiency in English, Arabic and French
Additional Information
Sofitel Royal Bay Resort Agadir (opening in 2024)
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