Job Description
At Mantra Mackay, we are seeking a Casual Food and Beverage Attendant to join our vibrant team. In this role, you will be the heart of our food and beverage service, ensuring that every guest enjoys a welcoming and enjoyable dining experience at Latitude 21 Bar & Restaurant.
Key Responsibilities:
* Provide exceptional service to guests in our dining areas and bar
* Be confident in your ability to help customers and have excellent communication skills
* Taking orders, serving food and beverages, and ensuring guests' needs are met promptly
* Set up and pack down the restaurant, bar, and event space following service periods
* Handling customer enquiries and complaints in a professional manner and with a high standard of customer service
* Ensuring food and beverage quality meets high standards
* Maintaining and following health, safety, and security procedures at all times
* Communicating efficiently, effectively and in a courteous manner with all team members throughout the property as required
* Always presenting yourself in a put-together, professional manner while retaining a high regard for personal grooming
Requirements:
* Previous experience in a similar position is advantageous however not essential
* Possession of a valid RSA Certificate
* A positive, friendly, and professional attitude
* Ability to work well in a team and under pressure
* Exceptional organisation and communicative skills
* Australian working rights with the ability to work across a varied roster including mornings, evenings, weekends, and public holidays
About Us
We are a fun loving, passionate team who are looking for someone to share our passion for delivering exceptional customer experiences. If you want to join us, please submit your application through Seek with an updated copy of your resume and cover letter. Shortlisted applicants will be contacted to attend an interview.