About the Company
Supagas is a rapid-growing national, leading supplier of cylinder gases such as LPG, Industrial Gases, Hospitality Gases and Helium. We are rapidly building a reputation for growth and success based on an exceptional "YES WE CAN" customer service offering and quality products in the highly competitive market.
About the Role
We are seeking an enthusiastic, confident, and dynamic Administration and Yard Support member to join our Launceston branch. This is a Full Time position reporting to the Branch Manager
Duties & Responsibilities
Handle a high volume of incoming calls, processing orders, and addressing customer inquiries.
Greet and serve ‘walk-in customers and guests
Assist in converting incoming phone and email inquiries into Branch Sales.
General Yard duties
Yard operational support – filling cylinders, loading/unloading vehicles
Provide support to Yard supervisor and Branch manager relating to daily operational requirements
Exceed customer service expectations by providing exceptional support to operations.
Address customer queries and manage accounts promptly and professionally.
Offer customers accurate product, service, and procedural information.
Ensure precise setup of current customer accounts.
Provide support to Operations and Sales teams.
Benefits
Competitive Salary Package
Monday to Friday - Day hours, immediate start
Excellent Employee Reward Program
Fulltime
Skills & Experience
MR licence advantageous
Forklift licence advantageous
Technology system acumen
Proven experience in an inbound call centre setting, managing high call volumes.
Possess a professional and friendly telephone manner, as the role primarily involves telephone-based communication.
Strong attention to detail.
The successful candidate will undergo a pre-employment medical assessment.
If you believe you possess the skills and experience listed above and want to be the next member of the Supagas Team, please click apply below
📌 Administration & Yard Support
🏢 Supagas
📍 Launceston