Job Title
Administrative Coordinator
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About the Role
We are seeking a dedicated Administrative Coordinator to join our dynamic team at our veterinary hospital in Melbourne.
Key Responsibilities
* Conduct comprehensive audits of in-patient accounts to ensure accurate financial management and support.
* Manage client communications regarding financial matters, including payment plans and discount requests.
* Maintain detailed financial records and produce regular reports on billing discrepancies, outstanding accounts, and client deposits.
* Collaborate with team members to resolve financial discrepancies and enhance financial procedures.
Qualifications
* Minimum of 3 years of experience in account management, preferably in the veterinary or healthcare sector.
* Proficiency in Microsoft Office Suite, especially Excel.
* Strong communication and interpersonal skills, with the ability to handle sensitive information discreetly.
* Empathy and professionalism in client interactions.
* Excellent analytical, problem-solving, and time management skills.