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Client services & administration coordinator - cronulla

Sydney
Permanent
Gough Recruitment
Posted: 4 February
Offer description

Join a small Cronulla team! Manage client service & admin across property investment and lending. Hands-on, varied role. Client Services & Administration Coordinator Property Investment & Lending | Cronulla A well-established property investment and lending business based in Cronulla is looking for a reliable, confident Client Services & Administration Coordinator to join their small, professional team. This is a long-term, stable role supporting both our buyers agency and lending businesses. The role is focused on post-sale and post-approval client service, follow-ups and administration. Ideal for someone who enjoys being organised, client-focused and seeing things through properly. Why This Role? Stable, full-time position in an established business Small, supportive team with a down-to-earth culture Varied role across property investment and lending Loyal, repeat clients and well-established systems Office-based role in Cronulla (no city commute) Opportunity to become a trusted, long-term part of the business Salary: Competitive package $85k - $120k, depending on experience. You’ll be the central point of contact for existing clients, ensuring a smooth and well-managed experience after property purchase or lending approval. Key responsibilities include: Providing high-quality customer service to property and lending clients Managing client touchpoints, check-ins and follow-ups Email management and client correspondence Coordinating meetings with property and lending consultants Ensuring follow-ups are completed and clients feel informed and supported CRM management, data entry, scheduling and general office administration Supporting lending clients post-approval and post-settlement Keeping clients informed of next steps, timelines and documentation Booking buyer appointments and property inspections Assisting with post-sales administration, including rental reviews and rental increase processes About You You’re organised, proactive and comfortable dealing with clients. You enjoy follow-through and work well in a small-business environment. You’ll ideally have: Experience in real estate, lending, finance or administration support Strong customer service instincts and excellent follow-up habits Confidence managing client communication and expectations High attention to detail and strong organisational skills Ability to work independently without micromanagement Thick skin, no ego and a practical, team-first attitude Local to Cronulla or surrounding areas What’s On Offer Competitive package $85k - $120k (based on experience) Long-term stability and genuine job security Exposure to both property investment and lending Supportive, professional, no-drama team environment To Apply: Please call Coralie Bradbery on 0431 996 432 for more information or email your CV to cbradbery@goughrecruitment.com.au. All applications will be held in the strictest of confidence. Only those with the right to work in Australia need apply. Not looking yourself but know someone right for this role? We offer a $250 referral voucher for any successfully placed referral - ask me how!

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