Travel Consultant
Transform Lives through Unforgettable Journeys.
We are seeking a highly skilled Travel Consultant to join our team. As a key member, you will be responsible for crafting personalized travel itineraries that exceed customer expectations.
The Role:
* Promote and sell a diverse range of travel products, including holidays, flights, hotels, cruises, tours, experiences & insurance.
* BUILD STRONG CUSTOMER RELATIONSHIPS by managing new enquiries, quotes, itineraries, amendments and cancellations.
* Use industry leading technology to facilitate domestic & international travel bookings and payments between travellers & suppliers.
* DELIVER EXCEPTIONAL CUSTOMER SERVICE by converting enquiries into confirmed bookings, cross selling & up selling of travel products.
* Manage travel credits, refunds and changes efficiently.
* Achieve sales targets and Key Performance Indicators (KPIs) by attending sales meetings and staying up-to-date with industry developments.
* Represent the company at industry events, such as supplier meetings, product launches and trade shows.
Requirements:
* Certificate 3 in Travel or higher, preferred.
* Proficiency in GDS systems, including Amadeus, Sabre or Galileo.
* Passion for the travel industry and personal travel experience.
* Excellent organisational, attention to detail and problem-solving skills.
* Able to work independently and as part of a team.
* Strong communication and interpersonal skills.
* Familiarity with industry software and technology.
About Us:
Our company offers a supportive and collaborative culture where you can grow and develop your skills. We provide competitive salaries, generous employee benefits, training opportunities and career progression paths.
How to Apply:
To be considered for this exciting opportunity, please submit your application via the link below.