Senior School Operations Officer Role
We are seeking a highly motivated and organised individual to join our organisation as a Senior School Operations Officer in the Darling Downs South West Region.
The successful candidate will be responsible for providing strategic advice to Principals and regional staff on a wide range of legal, policy and procedural issues.
* Prepare timely briefings, responses, submissions and correspondence for senior management officials.
* Monitor and contribute to customer enquiries and complaints in line with our Customer Complaints Management policy and procedure.
* Receive and process enquiries and complaints, ensuring accurate record keeping and documentation procedures.
* Support the development and capability of Principals and regional staff to ensure high-quality services.
* Maintain accurate records and documentation procedures that meet departmental requirements.
* Encourage continuous improvement in administrative systems and processes.
* Work autonomously and contribute to a team environment, providing guidance for workloads and deadlines.
The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work independently and as part of a team.
-----------------------------------
Requirements:
* Excellent communication and problem-solving skills.
* Able to work independently and as part of a team.
* Organised and proactive approach.
Benefits:
Opportunity to work in a dynamic and supportive environment.
Chance to develop and grow professionally.