About the Role
This is a hands-on, service-led position suited to someone who genuinely loves being on the floor.
You will be responsible for delivering an exceptional guest experience, building relationships with customers, and leading the team through confident, professional service.
This role is less about administration and more about presence, energy, and driving sales through great hospitality and word of mouth.
About You
You are a natural in hospitality — warm, engaging, and confident with guests.
You:
* Have solid experience working on the floor in a quality venue
* Bring a minimum of 5+ years of hospitality experience
* Enjoy building relationships with customers and creating repeat business
* Have a genuine interest in wine and food pairing
* Have genuine interest and knowledge in wine and wine pairings
* Lead by example and enjoy mentoring and developing junior staff
* Thrive in a fast-paced environment and stay calm under pressure
* Take pride in delivering consistently high standards
* Must have valid Australian work visa or permanent work rights
* Possess fine dining restaurant experience
* Must be available to work weekends on a regular basis
The Opportunity
* Work with a strong, long-standing kitchen team known for delivering high-quality food under pressure
* Be part of a venue with an established reputation and loyal clientele
* Play a key role in shaping the guest experience and driving sales
* A role focused on hospitality, not just management
* Approximately 25-35 hours per week. May consider full time salary in the future.
* Potential for live in accommodation.
Why Swells
At Swells, we believe great hospitality is about people, energy, and consistency. This is an opportunity to be part of a team that values professionalism, teamwork, and a genuine passion for the industry.
If you are someone who takes pride in your craft and enjoys creating a great atmosphere on the floor, we would love to hear from you.