Key Responsibilities
- Warmly welcome visitors and tenants upon their arrival to the office building.
- Provide information about the buildings facilities services and amenities.
- Answer incoming calls transfer calls to the appropriate departments and take messages as needed.
- Respond to inquiries via phone email or in-person with professionalism and courtesy.
- Monitor and control access to the building ensuring the safety and security of occupants.
- Enforce security procedures including verifying identification and issuing visitor badges.
- Assist with various administrative tasks such as sorting mail managing deliveries and maintaining office supplies.
- Schedule appointments and manage reservations for meeting rooms.
- Provide outstanding customer service to visitors tenants and staff members.
- Address inquiries and concerns promptly and effectively.
- Handle unexpected situations or issues calmly and efficiently.
- Collaborate with building management and relevant parties to resolve problems.
- Maintain a thorough understanding of the building layout facilities and amenities.
- Guide visitors to different departments or locations within the building.
Qualifications
- High school diploma or equivalent; additional education or certification in hospitality or related fields is a plus.
- Proven experience in a customer service or receptionist role.
- Excellent communication skills both verbal and written.
- Solid organizational and multitasking abilities.
- Proficiency in using office equipment and basic computer applications.
- Knowledge of security procedures and emergency response protocols.
- Professional appearance and demeanour.
- Ability to work effectively in a team and handle pressure with composure.
- Cultural sensitivity and awareness.
Additional Information
Additional information
Employee Benefits for your hard work!
- Work with two iconic businesses and experience the buzz of the working in the Aviation industry
- Excellent working conditions & fantastic career opportunities
- Discounted Stays at Accor Hotels Globally
- Great learning and development programs available
You will be engaged to work under the Hospitality Industry (General) Award MA
If you would like to be a part of our team please apply now
Note : Successful applicants will be required to undergo a Federal Police check at their own cost via our ID system in order to gain ASIC certification.
Remote Work : No
Employment Type : Part-time
Key Skills
CSS,HTML5,React,Web Development,JavaScript,Postgresql,IOS,Public Speaking
Experience : years
Vacancy : 1
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