Conference and Events Coordinator is a dynamic role that requires a skilled professional to seek and secure conference, events and accommodation business through face to face sales calls, telesales and on site guest relations activities.
Key Responsibilities:
* Act as the main point of contact for all venue enquiries, bookings, and coordination
* Liaise with clients to understand their event requirements and develop tailored event plans
* Coordinate all logistical elements of events including staffing, catering, equipment and vendor management
* Ensure the venue is set up and presented to the highest standards for each event
* Monitor budgets and provide regular progress updates to clients
* Identify opportunities to enhance the guest experience and make recommendations for venue improvements
* Maintain a list of suppliers to support the delivery of large events eg, conferences and weddings
* Support the wider team with various administrative and operational tasks as needed
* Be creative in finding unique opportunities and experiences to showcase Club Wyndham as a premier function space to maximise our venue hire and food and beverage sales
* Promote our venues at local tourism engagement opportunities and attend trade events
* Gather post event feedback for continual business improvement
* Contribute to content creation for social media
Requirements:
* Minimum 2 years' experience in a similar events/venue coordination role, preferably within the hospitality or tourism industry
* Excellent communication and interpersonal skills with the ability to liaise effectively with a range of stakeholders
* Strong organizational and time management skills with a proven ability to multitask and work to tight deadlines
* Strong leadership skills
* Ability to work under pressure
* Ability to work autonomously at times and also within in a team at times
* A keen eye for detail and a solutions-focused approach to problem solving
* Proficiency with event management software and MS Office suite
* A passion for hospitality and creating exceptional guest experiences
Benefits:
* Professional development funding
* Discounted hotel stays globally
* Subsidised private health cover (following successful probation completion)
* Birthday leave to celebrate your special day