We are seeking a People & Culture Manager to join our team in a 15-month fixed-term contract. This role will play a key part in shaping and supporting our retail and HQ teams.
Key Responsibilities
* Partner with the Director of People & Culture to identify staffing needs and support recruitment efforts, including the development of interview tools, candidate experience strategies, and job advertisements.
* Assist with recruitment across both Retail and HQ, while ensuring the effective use and upkeep of the applicant tracking system (e.g., Lever).
* Drive employee engagement by facilitating clear, consistent communication across the business through channels like Slack, communication boards, and email updates.
* Plan and execute cultural initiatives and team events to promote engagement, collaboration, and connection across departments.
* Conduct regular employee check-ins to support retention, and coordinate digital exit interviews to identify and address trends impacting turnover.
* Provide frontline support for employee relations matters, including coaching leaders on low-level interpersonal and performance issues, and managing escalated cases as appropriate.
* Investigate and resolve employee relations concerns, escalating serious matters (e.g., discrimination, harassment, or ethical breaches) to relevant internal contacts.
* Lead onboarding and induction programs to ensure new hires understand the company's values, culture, and expectations from day one.
* Promote learning and development by supporting employee upskilling initiatives, and collaborating on job aids, training resources, and development programs.
* Ensure compliance with HR policies, Fair Work directives, award conditions, and data privacy standards, maintaining secure and confidential employee records.
* Support workplace health and safety efforts in partnership with the OH&S Manager, ensuring incidents are documented, reported, and managed effectively, while fostering a culture of safety.
Requirements
* 3+ years' experience in a People & Culture / HR generalist role, ideally with retail exposure.
* Strong knowledge of Australian employment law and modern awards (knowledge of NZ employment law highly advantageous).
* Proven ability to influence and build relationships across all levels of the business.
* Experience in driving employee engagement and performance improvement.
* Strong coaching, communication, and conflict resolution skills.
* A hands-on, solutions-focused approach with a passion for people.
* Ability to thrive in a fast-paced, ever-changing retail environment.
About Us
Culture represents the relationship between music, sport, and fashion. These are the three foundation pillars upon which we stand. Within each of these components, streetwear has underlined and evolved to become an essential part of culture.
We pride ourselves on exclusivity and superiority, offering a premium retail experience across all genres, cultures, styles, and ages combined with an extensive and curated range from 100+ leading street, sport, and fashion brands from all around the globe.
Each store displays an electrifying atmosphere unparalleled in retail, presenting some of Australia's leading DJs performing daily in-store. Frequently visited by some of the world's best athletes, artists, and tastemakers, we are ahead of our game, offering an elite perspective of the ever-changing global streetwear landscape.
Benefits
* Generous team discounts.
* Employee recognition.
* Exciting, fast-paced, and dynamic environment with a supportive People & Culture team.
* Career development opportunities in a growing business.
* Hybrid working arrangement with 2 days WFH and 3 days in the office.