Customer Success Professional
You will play a pivotal role in driving business growth by overseeing client relationships and orchestrating seamless event logistics.
This position involves building lasting client connections, identifying new business opportunities, and shaping client experiences from initial engagement through to event delivery.
As you hone your skills in client management and event coordination, you will have the opportunity to advance into roles handling higher-value client portfolios.
By working with our team, you will be part of a group committed to excellence while fostering a supportive environment where your growth and development are priorities.
Key responsibilities include:
* Handling both inbound and outbound sales leads.
* Proactively identifying opportunities to cross-sell and upsell services.
* Managing client relationships, from initial engagement through to event delivery.
* Coordinating logistics for diverse events, including meetings, conferences, and virtual events.
* Collaborating with internal teams to ensure a seamless client experience.
We are looking for candidates with:
* Experience in a client-facing or sales role, ideally within a corporate or B2B setting.
* Proven ability to achieve sales targets and build strong client relationships.
* Excellent communication skills and the ability to manage multiple tasks efficiently.
* A proactive, resilient attitude with a passion for delivering customer satisfaction.
Becoming a member of our team offers numerous benefits, including:
* A dynamic work environment that promotes growth and development.
* A supportive team dedicated to excellence.
* Ongoing training and professional development opportunities.