Coach and mentor staff to achieve understanding of processes used in achieving quality case management. Fixed, Full-Time opportunity (12 Months, Secondment Backfill). COG Grade 2B: $83,288 - $95,778 plus superannuation. The Department of Justice and Community Safety is seeking an Offender Management Officer to provide a critical role at the Dame Phyllis Frost Centre. About the Business Unit The Corrections and Justice Services (CJS) group, comprising Corrections Victoria (CV), Justice Health and Justice Services, plays an integral role in developing safer and more resilient communities and in delivering a trusted justice and community safety system. As part of the CJS group, the Dame Phyllis Frost Centre (DPFC) is a 649-bed maximum-security facility for female offenders located within the West Metropolitan Area, Department of Justice and Community Safety. DPFC recognises that women's pathway to offending is different to men and that women engaged in the criminal justice system often have a history of complex trauma. DPFC policies and procedures are gender responsive and based on Trauma Informed Practice principles. About the Role The role of the Offender Management officer at the Dame Phyllis Frost Centre is to act as a “change agent” by providing support and training to custodial staff regarding the caseworker's role at DPFC. This position operates under the guidance and direction of the Offender Management Supervisor. The main focus of this role will be to coach and mentor staff to achieve understanding of processes used in achieving quality case management. It promotes quality case management through ongoing monitoring combined with quality assurance compliance assessments. The role requires ongoing commitment to the continual development of local Offender Management processes and policy whilst maintaining alignment to Correction Victoria's ‘Offender Management Framework'. This role does not require shift work. Successful incumbent will work Monday to Friday, 80 hours/fortnight roster. Some of your duties will include: Under direction, assume a lead role in the support and training of custodial staff in relation case management and the caseworker's role at DPFC. Participate in activities that develop an understanding and successful implementation of high-level offender management practices Actively participate in the performance management process, delivery of training, coaching and support to prison officers in prisoner assessment, Individual management files (IMF), case management, and program and service knowledge. To learn more about this role before applying, please read the attached position description. About you To be successful in this role, you will have: Demonstrated knowledge the Reducing Re-offending Framework, the Offender Management Framework, Trauma Informed Practice Principles and offender management/case management practices in custodial settings. Demonstrated ability to provide support and coaching in a correctional environment including to a team of correctional staff. Qualifications/requirements Completion of the Prison Officer Pre-service Training or a willingness to undertake and complete the provided Prison Officer Pre-Service Training is required. Certificate III in Correctional Practice (Custodial) or similar is desirable. Certificate IV Training and Assessment is desirable. How to Apply Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats. The successful candidate will be required to undergo pre-employment checks which may include a Nationally Coordinated Criminal History Check (NCCHC) and misconduct screening. If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad. IMPORTANT INFORMATION: CHILD SAFE STATEMENT OF COMMITMENT: The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.