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Service delivery manager

Melbourne
beBeeWorkshop
Delivery Manager
Posted: 19 November
Offer description

Lead Workshop Operations

We are seeking an experienced leader to oversee and coordinate daily workshop operations, ensuring productivity and efficiency. The ideal candidate will have a proven track record of achieving quality standards while driving team performance.

This role requires strong leadership skills, with the ability to motivate and support staff to achieve their best results. The successful candidate will also demonstrate excellent communication skills, with the ability to collaborate closely with other teams.

The role involves:

* Overseeing daily workshop operations, including workflow management and productivity improvement initiatives;
* Supporting and leading workshop staff to ensure they have the necessary tools, training, and direction to perform at their best;
* Maintaining high-quality service outcomes, safety standards, and customer satisfaction;
* Ensuring all work is completed to manufacturer specifications and within agreed timeframes;
* Monitoring and managing workshop performance and productivity;
* Delivering outstanding customer service and collaborating closely with other teams to achieve key performance objectives.

Requirements

To be considered for this role, you will need:

* A strong background in leadership and workshop operations;
* Excellent communication and interpersonal skills;
* Ability to motivate and support staff to achieve their best results;
* Strong analytical and problem-solving skills;
* Experience working in a fast-paced environment;
* Knowledge of industry standards and best practices.

Benefits

As a valued member of our team, you can expect:

* A competitive salary package;
* A fully maintained company vehicle;
* A laptop and phone;
* Opportunities for professional development and growth;
* A supportive team environment;
* Free on-site coffee and parking;
* Free on-site gym and myotherapy services;
* Discounted corporate income and health insurance options;
* Opportunities to support community partnerships through our foundation;
* Annual company dinners and picnics.

About Us

We are a growing business that values its employees and customers. We offer a dynamic and supportive work environment that fosters collaboration and innovation.

Contact Us

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