Since 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience. Guests indulge in lavish stays at The Star Grand's revamped five-star hotel rooms, the opulent suites of The Darling, and Australia's pioneering Dorsett Hotel. Culinary delights await at award-winning venues including Nineteen at The Star, Kiyomi, and Mei Wei. Entertainment options are abound with live concerts, theatre performances, Events Centre gatherings, outdoor "Live on the Lawn" events, and world-class DJ sets at Atrium Bar. The Star Gold Coast is where relaxation seamlessly intertwines with thrilling entertainment. As an Event Services Captain, you'll support our dedicated food and beverage team in crafting outstanding events that exceed guest expectations. From intimate gatherings to large-scale celebrations, you'll help ensure every detail runs smoothly while maintaining our high standards of service excellence. This is a fantastic opportunity for those eager to progress in their career into a leadership role. A few of your responsibilities: Support the Event Services Assistant Floor Manager to achieve the smooth operation of events, ensuring flawless coordination and delivery Lead a dedicated events team, fostering a collaborative and guest-centric environment Provide on-the-job support and development to the events team Maintain meticulous attention to detail, ensuring high standards of presentation, cleanliness, and adherence to health and safety regulations What we are looking for: A hospitality career focus and the desire to grow your career in our Events team Excellent time-management skills, with the ability to thrive in a fast-paced working environment Proven ability to build productive relationships with both team members and clients Exceptional verbal and written communication skills Flexible availability to meet business demands Current QLD RSA Statement of Attainment About you: With a passion for delivering worldclass events and your ambition to take the next step in your career, you bring a keen eye for detail and a strong appreciation for accuracy and efficiency. Your exceptional organisational skills and proactive approach make you an outstanding fit for this role. Your role will be pivotal in shaping the success of our events at The Star. Join us in making a difference. What we can offer you: Complimentary meal on site every day including hot meals, sandwich bar and more Uniform laundered and ready for you daily on property Competitive Hourly rate, plus penalty rates for weekends and public holidays Discounted parking available Up to 30% discounts across award winning restaurants and accommodation Supportive leadership team Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI Opportunity to work with elite professionals and assets Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position. Our culture At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care. We welcome applications from all cultures, ages, religions, genders, LGBTQI people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs. The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2025 PLATNIUM Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI inclusiveness in the workplace. It’s your time to SHINE! Click on the link below to make your next career move with The Star.