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Intake services- change clinical coordinator

Newcastle
Hunter Executive
Posted: 2 April
Offer description

Employment Type: Permanent Full Time

Position Classification: Health Manager Level 3

Remuneration: $132,236 – $150,222 per annum + superannuation

Hours Per Week: 38

Requisition ID: REQ652593

Locations: Newcastle and Lake Macquarie

Positions Available: 1

Applications Close: 12th of April with the view to interview Monday the 20th

About The Role

Hunter New England Local Health District (HNELHD) is seeking two experienced Clinical Coordinators to join the Greater Newcastle Mental Health Service. There will be one position primarily based with the Lake Macquarie team (Dudley Road, Charlestown) and one position primarily based with the Newcastle team (Watt Street, Newcastle). Both positions are members of the Greater Newcastle Mental Health Service and Mental Health Intake Service Leadership Team and will work collaboratively across both sites to support standardised models of care, clinical performance, and clinical governance processes.

The Clinical Coordinator provides senior clinical leadership across large multidisciplinary teams, supporting the delivery of high-quality, recovery-oriented mental health care in acute and complex community settings. These roles operate in fast-paced, time-critical environments and are integral to clinical governance, performance management, and service improvement. There is also opportunity to contribute to broader recruitment, workforce development, and service initiatives across the Greater Newcastle Mental Health Service.

Key Responsibilities

* Provide clinical leadership to multidisciplinary community mental health teams
* Lead and support service delivery within acute and complex community mental health settings
* Ensure strong clinical governance frameworks that promote consumer-focused, recovery-oriented care
* Support and influence critical clinical and operational decision-making in time-sensitive environments
* Monitor, interpret, and communicate mental health performance indicators and clinical KPIs
* Use data and electronic clinical records to inform service performance and quality improvement
* Support clinicians to meet mandatory requirements and performance expectationsFoster collaboration across inpatient, community, intake, NGO, and broader health services
* Contribute to service innovation, quality improvement, and workforce development initiatives

About You

You are an experienced mental health clinician with strong leadership capability and a passion for delivering consumer-focused, recovery-oriented care. You are confident working within complex systems and can balance clinical leadership with operational and performance responsibilities.

You will bring:

* Extensive experience in acute community mental health service delivery
* Demonstrated ability to lead, influence, and support large multidisciplinary teams
* A strong understanding of mental health clinical governance systems and standards of care
* Experience working with mental health performance indicators and clinical KPIs
* The ability to interpret clinical data and communicate insights effectively in a clinical setting
* Confidence making sound decisions in pressured, time-critical environments
* A collaborative leadership style with the ability to engage stakeholders at all levels
* Resilience and professionalism when managing service demands and performance expectations

Why Join Us?

At Hunter New England Health, you'll be part of a forward-thinking organisation committed to innovation, patient-centred care, and excellence in service delivery. You will have the opportunity to lead impactful technology initiatives and work with a supportive team dedicated to improving the health of our communities.

* A commitment to sustainable healthcare – Together Towards ZeroAccrued
* Days Off (ADOs) each month for full-time staff
* Four weeks annual leave (pro rata for part-time employees)
* Generous superannuation contributions
* Attractive salary packaging options
* Fitness Passport program
* Employee Assistance Program (EAP) for staff and family members
* Opportunities to collaborate with a wide range of clinical and non-clinical professionals

Need more information?

* Click here for the Position Description
* Find out more about applying for this position

For role related queries or questions contact Fionna Murphy on fionna.murphy@health.nsw.gov.au

At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact HNELHD-Diversity@health.nsw.gov.au for confidential support to ensure an equitable, barrier-free application process.

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2

Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp

This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.

Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23.

An eligibility list will be created for future permanent full or part time and temporary full or part time vacancies.

To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa.

Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.

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