Park Manager – Tuncurry
Live the Ultimate Lifestyle – Work Where Others Holiday
Picturesque Forster/Tuncurry Location
Full-Time Opportunity
Accommodation Included
Commencing ASAP
A Dynamic Role Blending Tourism, Hospitality & Community Living
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About the Opportunity
An exciting opportunity is available for an experienced and energetic Park Manager to take the lead at our privately owned Holiday Park and Land Lease Community located on the beautiful Forster / Tuncurry region. If you're passionate about hospitality, operations, and community engagement, this could be your next lifestyle-driven career move.
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About the Park
Set in an idyllic location near pristine waterways and local amenities, our family-owned Holiday and Home Park is known for its warm hospitality, high standards, and beautifully maintained facilities. We are a BIG4 Holiday Park and welcome a broad range of guests with offerings that include self-contained cabins, caravan and ensuite sites; in addition, we also run a thriving land lease community.
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About You
We're looking for a motivated, hands-on individual with a strong background in holiday park or hospitality management. You're passionate about creating exceptional guest experiences and thrive in a fast-paced, regional tourism environment.
Key Attributes:
* Excellent customer service skills and a genuine people-person
* Strong commercial and operational awareness
* Experience across maintenance, housekeeping, admin, and reservations
* Creativity in local marketing and community initiatives
* Flexible and willing to work weekends and public holidays when required
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Your Role
You will be responsible for overseeing all aspects of the park's daily operations—ensuring a seamless, welcoming experience for guests, maintaining high site standards, and supporting the broader goals of the business.
Key Responsibilities:
* Drive business performance and meet/exceed key targets
* Deliver exceptional guest service and encourage return visits
* Lead, roster, and inspire a small, committed team
* Manage the park's online presence and booking platforms
* Oversee reservations, check-ins/outs, and RMS management
* Handle after-hours support and guest enquiries as needed
* Supervise site presentation, groundskeeping, and general maintenance
* Ensure compliance with safety, environmental, and waste management standards
* Manage financial processes, including budgeting, cost coding, and reporting
* Liaise with local councils, industry partners, and community stakeholders
* Assist with practical duties when required (e.g., cleaning, manual handling)
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Selection Criteria
* Minimum 3 years' experience in a similar park or hospitality leadership role
* Strong computer literacy, including experience with RMS (tariff management a plus
* BIG4 (Holiday Park) experience ideal
* Excellent interpersonal, communication, and time management skills
* Positive and professional attitude toward guest and resident engagement
* Ability to work both autonomously and collaboratively
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Essential Requirements
* Relevant experience in holiday parks, land lease communities, or tourism/hospitality
* Physically fit and willing to take on hands-on operational tasks
* Strong office admin and business management skills
* Current First Aid Certificate (Level II) and valid Driver's Licence
* Ability to obtain a National Police Check and Working With Children Check
* Full working rights in Australia
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What We Offer
* Full-time position
* Accommodation is included
* Attractive salary package aligned with your experience
* Supportive working environment with mentoring as needed
* Live and work in one of Australia's most stunning coastal regions
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How to Apply
To express your interest, click Apply Now and submit your application.
We are committed to fostering a child-safe, inclusive, and diverse workplace. As an equal opportunity employer, we encourage applications from people of all backgrounds. All applications will be handled confidentially.