About the Role
As a Restaurant Manager, you'll be the face of our outlet leading your team with energy, driving operational excellence, and ensuring every customer leaves with smile. You'll oversee day-to-day operations, build a high-performing team.
Key Responsibilities
* Lead, inspire, and coach your team to deliver fast, friendly, and consistent service.
* Foster a positive and respectful team environment aligned with Marrybrown values.
* Handle recruitment, training, performance management, and rostering.
Operational Excellence
* Ensure the restaurant operates smoothly and efficiently across all shifts.
* Maintain compliance with food safety, hygiene, and workplace health standards.
* Implement and uphold brand standards and SOPs.
Customer Experience
* Champion excellent customer service, resolving issues calmly and professionally.
* Monitor customer satisfaction and identify opportunities to improve service.
* Drive sales and control costs (labour, food, inventory, wastage).
* Monitor KPIs and P&L reports to ensure store profitability.
* Manage cash handling, and daily reconciliations.
Brand & Community
* Promote the Marrybrown culture and values in-store and within the local community.
* Support marketing initiatives and local store promotions.
What We're Looking For
* Experience: 2+ years in QSR or hospitality management.
* Leadership: Strong ability to lead, coach, and inspire a diverse team.
* Customer Focus: Passion for providing exceptional service in a fast-paced environment.
* Operational Know-how: Understanding of food safety, labour laws, and QSR systems (POS, inventory, etc.).
* Adaptability: Calm under pressure, solution-focused, and thrives in a growing brand environment.
Why Join Marrybrown?
* A Proud Brand: Be part of a globally respected Halal QSR brand expanding in Australia.
* Career Progression: Grow with us as we expand across the country — leadership roles await
* Inclusive Culture: We believe in family, fun, and food that brings people together.
* Perks: Competitive salary, free meals on shift, and staff discounts.
* Training & Support: Full onboarding and ongoing development to set you up for success.
Requirements
* Must have full working rights in Australia.
* Available to work rotating rosters including weekends and public holidays.
* Must be 18+ for supervisory responsibilities.
Additional Information
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Management and Manufacturing
* Industries: Food and Beverage Services
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