Job Description
We are seeking a skilled and organized individual to join our team as a Scheduling Coordinator. In this role, you will play a vital part in ensuring the smooth operation of our Home Care programs.
You will be responsible for scheduling in-home visits that align with client preferences and matching them with their preferred Support Worker. This is an exciting opportunity for someone who enjoys working with people and has excellent communication skills.
The ideal candidate will have strong administrative experience in a fast-paced environment and be proficient in Microsoft Office. They will also possess excellent time management skills and be able to multitask effectively.
As a member of our team, you will enjoy a range of benefits including salary packaging, health insurance discounts, gym membership discounts, and professional development opportunities.
In return for your hard work and dedication, you will be rewarded with a competitive salary and the opportunity to make a real difference in the lives of our clients.
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Key Responsibilities
* Schedule and coordinate client visits, ensuring preferred times and carers are matched wherever possible
* Provide high-quality reception and customer service to clients, families, and visitors
* Support rostering and payroll processing, including approved leave
* Maintain client records, admissions, discharges, and data entry across systems
* Assist with meetings, events, and general office administration
* Manage office supplies and equipment as needed
* Ensure effective communication with stakeholders and contribute to a positive team culture
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Requirements
* Strong administrative experience in a fast-paced environment
* Excellent organizational and time management skills
* High-level proficiency in Microsoft Office (Word, Excel, Outlook)
* Exceptional interpersonal and communication skills
* Demonstrated ability to multi-task and prioritize effectively
* Strong focus on customer service and client experience
* Experience with data entry, record keeping, and reconciliation
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Benefits
* Salary packaging
* Health insurance discounts
* Gym membership discounts
* Professional development opportunities