Job Description
The role of Branch Assistant Store Manager is pivotal in leading the day-to-day operations of a retail store, ensuring exceptional customer service, driving sales and profitability, managing inventory and supply chain processes, and fostering a positive team culture aligned with the organization's values and strategic goals.
This position involves overseeing various aspects of the store's performance, including delivering outstanding customer experiences, promoting products, maintaining a thorough knowledge of agricultural products, and ensuring high standards of store presentation and visual merchandising.
In addition to these responsibilities, the Assistant Store Manager will support operational tasks such as budgeting, reporting, and maintaining safety and cleanliness standards, while upholding company policies and legislative compliance.
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Responsibilities
* Customer Service: Deliver exceptional customer experiences through active engagement with the local rural community.
* Sales Growth: Support sales growth through effective merchandising, promotions, and identifying new business opportunities.
* Agricultural Knowledge: Maintain strong knowledge of agricultural products and provide informed customer recommendations.
* Store Presentation: Ensure high standards of store presentation, visual merchandising, and brand compliance.
* Inventory Management: Assist with inventory management, stock control, seasonal planning, and coordination with suppliers.
* Operational Tasks: Oversee safe handling of equipment, bulk goods, chemicals, and compliance with relevant regulations.
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Requirements
To excel in this role, you should possess:
* Experience: Experience in retail or agricultural store operations.
* Customer Service Skills: Strong customer service, communication, and relationship-building skills.
* Agricultural Knowledge: Solid knowledge of rural and agricultural products and services.
* Technical Skills: Proficiency with inventory systems, stock control processes, and point-of-sale technology.
* Leadership Skills: Demonstrated commitment to workplace safety and compliance.
* Education and Training: Leadership skills with the ability to support and develop team members.
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Benefits
This role offers:
* Opportunity for Career Growth: Invested in staff development and career progression.
* Diverse Work Environment: Diverse work environment with passionate individuals.
* Industry Expertise: Access to industry experts and guidance.
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About the Organization
We are a leading provider of agricultural products and services. Our mission is to deliver quality solutions that meet the needs of our customers. We strive to create a safe and inclusive work environment where everyone can thrive.