The Company Robert Half is partnering up with a dynamic, well-regarded professional environment to hire a Desktop Support Engineer who enjoys hands-on IT problem-solving. Initially this role will be a 2-3-month contract role. You'll be working in a collaborative, fast-paced team supporting staff and students across Mac and Windows environments, with a strong opportunity to transition into a long-term or permanent role. The Role Provide hands-on Level 1/2 IT support across Mac and Windows environments. Key responsibilities include troubleshooting hardware and software issues, supporting Microsoft 365, managing user accounts, and assisting with device setup and onboarding/offboarding. Fully on-site role. Your Profile 3-5 years' IT Helpdesk/Desktop Support experience Strong Mac support experience (essential) Education industry background (highly regarded) Confident troubleshooting across hardware, software, and network issues Excellent communication skills to support non-technical users Available for a 2-3-month contract with a view to extend - 5 days on-site Apply Today Please send your resume by clicking on the apply button. Reference Number: 06800-0013413346 By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.