Above Award Pay + Superannuation (negotiable based on experience)
Part-Time Position – Immediate Start: Fridays & Saturdays
We are currently seeking a professional and personable Receptionist to join us in a part-time capacity on Fridays & Saturdays, with the potential for increased hours.
The Billi is known for its high-quality service, elegant villas and studios, luxury glamping tents, and exclusive wedding and event offerings. If you're passionate about delivering exceptional guest experiences in a supportive team environment, we'd love to hear from you.
Position Details
* Part-time hours – Fridays & Saturdays
* Hours vary between 8:00am – 5:30pm
* No night shift work required
* Immediate start with on-the-job training provided
What We're Looking For
* Excellent verbal and written communication skills
* Minimum 1 year of experience in a similar front-of-house or administrative role
* Strong attention to detail and organisational skills
* Confident, friendly, and professional presentation
* Ability to work both independently and as part of a collaborative team
* A positive, 'can-do' attitude and commitment to customer service
* Competent with computers and technology; experience with RMS preferred (training provided)
* Knowledge of Broome and its tourism offerings is a plus
* Preference will be given to applicants who are available for long-term, consistent employment and already reside locally.
Why Work With Us?
* Supportive, family-owned business culture
* Potential for additional or full-time hours, including to cover staff leave
* Discounted resort accommodation for staff, friends, and family
* Small, friendly, and inclusive team environment
Key Responsibilities
* Open and close the front office each day
* Welcome guests via phone, email, and in person
* Perform guest check-ins/outs with detailed property walk-throughs
* Manage and maintain accurate reservation records
* Process EFTPOS and cash payments, issue receipts
* Liaise with Housekeeping, Maintenance, and Management to ensure smooth operations
* Coordinate daily tasks and shift schedules as needed
* Assist with guest requests (taxis, tours, early check-ins, etc.)
* Uphold high standards of presentation, safety, and professionalism
* Ensure end-of-day financial reconciliation is accurate and complete
If you're friendly, reliable, and take pride in providing excellent service, we want to meet you
To apply, send your resume, cover letter, and references to:
Subject: Receptionist Application – [Your Name]
This is a long-term, part-time role. Applicants must have ongoing permanent work rights in Australia and be available year-round. This is not a seasonal role.
Job Types: Part-time, Permanent
Pay: $61,000.00 – $65,000.00 per year
Expected hours: 40 per week
Experience:
* Front desk: 1 year (Preferred)
Work Authorisation:
* Australia (Required)
Location:
* Broome WA 6725 (Required)
Work Location: In person