Sales Coordinator Self Serve
At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.
We are guided by our cultures & values, creating a great place to work. We stand for equality, diversity and inclusion. We care about people & planet and promote health & wellbeing. We nurture your development and provide career opportunities to unlock your potential.
Benefits and Rewards
$***** base hourly pay rate + penalty rates (including on weekends, public holidays, and late nights)
5 weeks' Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
Rosters published 4 weeks in advance
15% Co-worker discount
Subsidised meals and complimentary drinks in our Co-worker restaurant
Free uniforms provided
Free Co-worker parking
Bonus programme (where eligible)
Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
24/7 access to our Employee Assistance Program for health and wellbeing support
Additional Information
This role is Temporary 76 hours/fortnight
As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts. You also have the availability to work 3 out of 4 weekends in a month (both Saturday and Sunday)
About This Work Area
Responsibilities
Supervising and coordinating the daily operation of the team.
Support daily operational problems and reacting appropriately to urgent issues, escalating to direct manager where necessary.
Sharing specialist knowledge of the IKEA product range, services, and tools to secure a high level of competence within the team whilst demonstrating a willingness to take on additional responsibility in this area.
Encouraging the team to actively sell the department's top-selling products, prioritised products, and IKEA service products to maximise sales and long-term profitability.
Keeping the area of responsibility clean, tidy, priced, and fully stocked, and ensuring that the IKEA basic merchandising standards are always in place to give customers a positive shopping experience.
Analysing and adjusting sales space capacities based on system parameters (sales location management) to secure high stock availability.
Qualifications
Passionate about people's everyday life at home and home furnishing.
Able to optimise sales through thorough knowledge of the IKEA product range, local market, and customers.
Adaptable and energetic, with strong verbal and written communication skills for successful stakeholder management.
Friendly and comfortable with connecting and interacting with people and enjoy working in a fast-paced environment.
Comfortable with coordinating your team, setting priorities and delegating responsibility.
Able to deliver exceptional customer service and foster an inclusive and positive co-worker experience.
Looking to develop and grow within the business.
We need people like you
At IKEA, work is so much more than a job. Come join us
Seniority level
Not Applicable
Employment type
Contract
Job function
Retail
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