Are you a night owl?
Do you enjoy creating organised and welcoming spaces?
Join our Night Concierge team at BASScare Morgan Glen Iris
About BASScare Morgan Glen Iris
Morgan Glen Iris (MGI) is an assisted living community in Glen Iris, nestled in the beautiful Back Creek Reserve.
With 60 apartments, restaurant, café, salon, gym, cinema, art studio, medical consulting suite and 24 / 7 staffing, we provide outstanding services to people aged 70+ so that they can remain independent for as long as possible.
About the role
We are after a Night Concierge to join our team.
A big part of your role will be keeping our space sparkling
You will also ensure the smooth auditing of our finances and day operations whilst maintaining outstanding customer service for our residents.
Your day-to-day duties will include :
Auditing the day's trading transactions and balance before closing
Inputting refunds and adjustments into our custom-made CRM, Checked in Care
Mintaining the cleanliness and presentation of the premises, including laundry, vacuuming, and mopping to ensure the building is kept in excellent condition.
Assigning housekeeping, chauffeur and personal support staff for the following day, to ensure all job requests are delivered on time and are charged correctly
Assist in the implementation of best practice and procedural operations
Perform regular security and safety walks through the premises, ensuring that all maintenance items and hazards are recorded
Respond to Emergency Nurse calls from resident apartments (1-6 per month).
About you
To be successful in this role, you will be :
Experienced working in a Front office, Guest Services or Night Audit role
Genuinely enjoy creating tidy, organized, and welcoming spaces.
Known for your initiative and problem-solving skills
Confident using CRMs and the Microsoft Office suite
Well-presented and with excellent communication skills
First Aid, CPR and Responsible Service of Alcohol (RSA) certified.
If you don't have these qualifications, we can help get them if you join the team.
Our Night Concierge works as the sole staff member on-site overnight.
We have a range of security measures in place as well as great coffee and sound system, but it's essential that you're comfortable working by yourself during your shift.
Hours on Offer
Permanent Part Time, Wednesdays, Thursdays, Fridays, 9 : 45pm – 7am
Opportunities to pick up more shifts.
Salary and Benefits
$***** per hour + applicable night shift allowance + laundry allowance
Access to our generous Not for Profit salary packaging (increase your take-home pay by packaging up to $15,900 of your annual salary plus further Meals and Entertainment benefits)
Ongoing training and professional development
Access to our Employee Assistance Program (EAP)
Free onsite parking, gym and uniform
Discount hair and beauty services at our onsite salon
Discounts to a wide range of retail and hospitality venues through our rewards and recognition program
Quarterly social functions
Supportive and inclusive team environment
More than just a job.
Working at BASScare is more than just a job : it's a career.
During your first six months, we'll help you to develop a career plan and explore other opportunities within the business.
And the opportunities don't stop there.
Morgan Glen Iris is part of BASScare – a trusted provider of services to people aged 55+.
Grow your career across our Retirement, Community and Residential Aged Care businesses.
If you're looking to build a career and make a positive impact in the lives of others, BASScare is just the place for you.
How to apply
Attach your resume and covering letter, outlining your key skills, knowledge and experience.
Applications without a covering letter and resume will not be considered.
Only short-listed candidates will be contacted for an interview.
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