**YOUR NEW JOB...**
- Whilst this is primarily outbound calls - collections, it is focused on customer retention and engagement
- Feel good / make a difference industry - involved with advanced health and preventative medicine
- Small talented professional fiance team who absolutely love what they do
- Part of international company investing in the future
- Social friendly environment - they really enjoy being at work - free lunches, free coffee....
- These guys love what they do and give it their best - there is real job satisfaction here
- Interesting and role that is genuinely rewarding
- Duties will include: collections and engagement with customers to keep accounts up to date, providing copy invoices, reminders generally, organising payment plans for customers experiencing difficulties and other admin duties
- This role requires: an ability to remain calm and pleasant on the phone at all times; an empathetic and friendly approach to collections; excellent organisational skills as follow up calls and deadlines need to be handled efficiently - you really have to be customer service focused
- Hours 9am to 5pm Monday to Friday
- Between 3-6 months, after training and proficiency in job duties - opportunity to WFH 1-2 days
- Competitive salary package -this is an important position
- Due to the nature of the role - covid vaccinations must be up to date
**This is a permanent role, both rewarding and personally satisfying.