Job Overview
We strive to provide exceptional customer service in a collaborative environment. As a Customer Service Officer, you will be the first point of contact for new and existing customers, providing friendly support and information on our natural gas product.
Key Responsibilities:
* Contact new and existing customers with queries and concerns, responding promptly and professionally.
* Provide detailed information on our natural gas product, answering questions and addressing issues efficiently.
* Collaborate with internal teams to resolve complex customer issues, escalating as necessary.
Benefits:
* A supportive work environment that encourages teamwork and collaboration.
* Ongoing training and development opportunities to enhance your skills and knowledge.
* A competitive compensation package that rewards your hard work and dedication.
Requirements:
1. Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike.
2. Strong problem-solving skills, with the ability to think critically and creatively.
3. A strong understanding of our natural gas product and its features, with the ability to communicate effectively.