Everyone has a story. And here at Wesley Mission Queensland, we feel privileged to stand alongside the families, children, couples and seniors that we support each year. We're an innovative and responsive not-for-profit community service provider, helping people across Queensland build stronger and more inclusive communities since 1907.**Join a Team Where Your Work Truly Matters**Hummingbird House, Queensland's only children's hospice, operates as a medically supported 'home away from home' for children affected by a life limiting condition, and their families. The stand-alone purpose-built facility offers 8 guests in care beds, 5 family accommodation suites and a unique 'end of life' suite.Underpinned by the notion of creating a 'warm embrace' for children and their families, the multidisciplinary team provides 24/7hr scheduled and emergency specialist care short break stays; pain and symptom management; care at the end of life; and psychosocial support programs for the whole family. With strong connections locally, nationally and internationally with specialist paediatric palliative care services, Hummingbird House is an integrated community-based service delivering flexible child and family centred care.* **Purpose-led practice** – Be part of a not-for-profit organisation that puts people, not profits, at the heart of care.* **Salary packaging benefits** – Boost your take-home pay by up to $18,550 annually through not-for-profit tax concessions.* **Work-life balance** – Enjoy flexible hours that work around your life, we promote a culture that values personal time and well-being* **Free and Secure Car Parking** – No more paid parking Employees can enjoy complimentary access to secure parking, ensuring the safety of their vehicles while at work.* **Team Culture** – Be part of a collaborative and supportive team that values your skills and wellbeing.* **Perks and Benefits** – We love our employee benefits, and you'll love them too Get discounts on private health insurance, gym memberships and travel and so much more* **Recognition Programs** – We want our employees to thrive in an environment where recognition is valued, and achievements are rewarded.* **Career Advancement Opportunities** – We provide ample career advancement opportunities at WMQ, offering diverse pathways for growth and professional development.* **Friday Feast and Recharge** – (HBH) Here at Hummingbird house, Every Friday we have our 'Friday Feast and recharge' Yummy food and great company**Your Role as an Administration Officer with Hummingbird House**You'll deliver person-centred services at our Hummingbird House helping to create meaningful moments to families and children in care. With a focus on our NDIS coordination, some of the things you'll be doing as our Administration Officer are:NDIS Coordination and Support* Coordinate supports for referrals for eligible children and families with NDIS funding, in line with services available through Hummingbird House.* Coordinate service bookings and billing for NDIS participants.* Maintain accurate electronic records that meet data collection standards.* Maintain a close relationship with the WMQ Service Navigator and NDIS billing team.Front Desk and House Operations Support* Answer phone calls and manage enquiries.* Welcome visitors and families to Hummingbird House.* Facilitate access for deliveries and trades people.* Assist with coordinating repair and maintenance requests.* Coordinate and publish the regular Hummingbird House newsletter.Clinical Support* Support the clinical team with rostering.* Assist with staff onboarding and recruitment.* Provide administrative support for meetings and internal committees.* Assist the team with the bed management and booking process.This is a part-time opportunity consisting of 22.5 hours per week.**What We're Looking For*** Proficiency in Microsoft Office applications, especially Excel is essential to effectively perform the duties of this role.* Confidence in both written and verbal communication.* Exceptional personal organisation and time management.* Strong professional and interpersonal skills.* A deep commitment to confidentiality and professionalism.**A Valuable Addition, Yet Not a Must-Have*** Understanding of NDIS administration and funding* Experience in a clinical setting as an administrator or with hospice clients**Essential Requirements*** Proof of COVID-19 vaccination status (or as required by legislation and WMQ policy)* Relevant probity checks required by legislation and WMQ Limited policy.* Current Driver's Licence and willingness to travel for workWe value diversity, strive for inclusion, and come together to walk alongside those in need to provide hope and compassion. We are committed to working collaboratively to help you grow, support your wellbeing, and enable you to be your true self each day aligned to our mission and values. Along the journey, we will encourage you to find your story. We offer our team members:* Support from our Employee Wellbeing Program – we are recognised as an Advanced Mental Health First Aid Skilled Workplace* Access to salary packaging benefits that enable you to increase your take-home pay* Discounted allied health services such as nutrition, physiotherapy, occupational therapy, and remedial massage* Access to discounts on private health insurance, gym memberships and travel*WMQ's vision for reconciliation is for all people to stand unified in an equal and inclusive future. We commit to enhancing opportunities for Aboriginal & Torres Strait Islander People and celebrating diversity. As part of our commitment to Reconciliation we encourage applications from Aboriginal and Torres Strait Islander Peoples.*
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