Yourtown is a trusted provider of services for young people, focusing on mental health and wellbeing, prevention of youth suicide, child protection, and support for those experiencing domestic and family violence.
yourtown invites you to realise your potential and lead our Domestic and Family Violence Service at a confidential location in the Scenic Rim.
About the Role
As a senior leader, you will manage and lead the delivery of a refuge that offers short‐term accommodation, transitional housing, therapeutic support, and practical assistance to women and children escaping domestic and family violence.
Responsibilities
* Lead and manage a high‐performing team.
* Manage the delivery of services at the refuge, including oversight of facilities and site operations, ensuring safety, security and compliance.
* Manage the Transitional Housing program, ensuring improved outcomes for families transitioning from refuge to independent living.
* Manage external funding, represent yourtown in regional networks, forums and conferences, and build and maintain effective relationships with external stakeholders.
* Manage budgets, measure and report on program outcomes and achievements.
* Lead the continuous improvement of service delivery.
* Oversee safeguarding and legal collaborative case reviews.
* Manage client safety and safety plans, assess and mitigate ongoing dynamic risks, de‐escalate resident dynamics and resolve conflicts.
* Participate in an effective after‐hours response.
Qualifications & Experience
* Passion, commitment and belief in young people.
* Relevant degree‐level qualification and a minimum of 5 years' experience working with victims of trauma and/or managing a diverse human services team.
* Demonstrated understanding of and ability to develop effective service responses for women and children who have experienced domestic and family violence.
* Demonstrated skills and experience in managing risk and safety.
* Demonstrated experience in leading multidisciplinary teams to achieve program goals and performance targets.
* Experience supervising therapeutic practice, managing performance and fostering a culture of ongoing development.
* Experience in managing budgets and developing strategic and operational plans.
* Demonstrated capacity to work collaboratively and establish and maintain professional relationships with internal and external stakeholders.
* Ability to participate in the back‐up on‐call roster, including the ability to return to site if required.
* Experience working in a refuge environment is strongly preferred.
Benefits
* Salary sacrifice options to increase take‐home pay.
* Regular line supervision and support plus internal practice supervision.
* Flexible work hours and work arrangements.
* Opportunities for internal and external professional development.
* Free access to LinkedIn Learning, including over 16,000 learning modules.
* Focus on employee health and wellbeing.
* Wellness program includes free access to Calm and Centr Apps.
* Access to free and confidential counselling sessions for you and your immediate family.
* Discounted private health insurance, banking, finance, insurance and superannuation through partner organisations.
* Equal‐opportunity employer in an environment that values diversity and cultural capability.
Legal & Compliance Statements
yourtown has a zero‐tolerance approach to abuse and believes that safeguarding is a shared responsibility of all.
The appointment of successful applicants will be subject to satisfactory screening for child‐related employment, including completion of a National Criminal History Check and retention of a valid Working with Children Check.
The yourtown Workplace Immunisation Policy requires team members in this position to be immunised against Hepatitis A, Chicken Pox, Measles/Mumps/Rubella, Pertussis (whooping cough) and Influenza. yourtown will provide information regarding mandatory vaccination and evidence requirements during the recruitment process and reimburse costs associated with meeting mandatory immunisation and vaccination requirements, including GP consultation fees, serology testing and vaccination prescription and administration fees.
Due to genuine occupational requirements, under S25 of the Qld Anti‐Discrimination Act 1991, only female applicants will be considered.
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