* Fixed Term full time position – 12 months
* Band 7: Circa $110k - $123k + 12% superannuation
* Based in Doncaster East
Exciting opportunity for a highly experienced customer focussed professional to join our positive and friendly team. Responsible for delivering waste services across the municipality we are looking for someone who will lead our team, has outstanding customer service skills, knowledge in contract management and can identify and deal with complex problems.
Become a senior member of a team delivering waste services to our community.
Showcase your exceptional contract management, education and team leading skills.
About The Role
Our Waste and Resource Recovery Team is looking for an experienced, customer focused professional to lead our administration team, manage contracts, and support community education initiatives in the effective delivery of Waste Management and Litter Services.
In this role, you will oversee the day to day operations of the Waste and Resource Recovery Team, including waste management functions, dumped litter and waste, education programs, and ensuring contractual performance measures and reporting requirements are met. Our Administration team handles a high volume of requests for waste services and dumped waste, so strong leadership and organisational skills are essential.
You will use your exceptional communication skills to inspire and guide the team in developing and delivering innovative programs that reduce waste, increase recycling, and minimise contamination.
We are seeking a motivated leader with a proven track record of delivering outstanding customer service in a dynamic, fast paced environment. Your ability to build strong relationships with stakeholders including the community, contractors, businesses and government will be key to your success in this role.
Skills And Experience
* Tertiary qualified in a relevant discipline, or with extensive equivalent experience.
* A proven leader of a customer focused team delivering integrated waste management, resource recovery and litter services to the community.
* Essential to have solid experience in CI Property and Rating.
* Experience with applications such as TRIM, Microsoft and Customer Management Systems.
* Experienced in delivering work programs that support waste reforms, climate action initiatives, and effective kerbside and litter service delivery.
* Highly adaptable, with the ability to manage changing priorities and meet tight deadlines in a dynamic operational environment.
* Able to manage changing priorities, meet tight timeframes, and resolve complex operational and service delivery issues.
* An effective negotiator with sound knowledge of government, particularly local government, environments.
* Current Victorian driver's licence.
* Current Working with Children's Check.
Applications close on Friday 29 May 2026 at 11:00pm.
Council recognises the benefits of a diverse workforce for its employees and customers and encourages applications from underrepresented groups including people who are from an Aboriginal and Torres Strait Islander background, people from different ages, abilities, gender identities, sexual orientation and cultural backgrounds. Manningham Council has a number of policies and practices to help support our staff, including a Working from Home policy, flexible work practices and an IT infrastructure to support various communication methods when working remotely. If you require any additional support or adjustments regarding interview arrangements, please advise the contact listed above in advance. Manningham Council is a child safe organisation and, as such, applicants may be required to hold a Working with Children Check.
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