The Company
Our client is a reputable company supply to th e that supports the mining industry, this growing organisation is seeking a Customer Support Officer who will be fully supported and trained.
The Position
You will be responsible for day to day company sales and converting a quote opportunity to sales. Working within a vibrant team environment; you will be responsible for providing high quality customer service and sales via the phone.
Location: Beverley
Position: Full time
Duration: Permanent
Salary: $70K + super
The key functions:
This position would suit a customer service focused individual with experience or high interest in technical assistance, customer service and sales.
- Generate new sales by understanding customers’ needs and matching solutions
- Provide and follow up quotations
- Supporting the field sales team with existing and prospective clients
- Provide product and service information
- Manage internal enquiries via telephone and email
- Provide administrative support for the sales team
- Identify sales leads and escalate them to external sales staff
Requirements of the role:
- Demonstrated ability to set and achieve goals, manage time and tasks to meet deadlines and workload
- Ability to multitask
- Good attention to detail
- Inquisitive mindset
- Fun and vibrant personality
- Excellent verbal and written communication
- Excellent attention to detail
- High sales drive and customer-focused demeanor
Due to the high volume of applications, only shortlisted candidates will be contacted for phone screening. Please apply with a CV in word format. Any queries please contact Chanel Hirons via email on chanel.hirons@randstad.com.au or on 08 8468 8008.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
Skills
customer service; inbound; sales support; customer support; manufacturing; admin; administration; coordinator; coordination; sales administrator; service coordinator; service administrator
Education
Secondary School/High School