A leading IT services provider in Australia is looking for a Regional Lead for End User Support to oversee a team ensuring best practice in customer service and technical support. This role involves mentoring team members, managing escalations, and enhancing operational performance. Ideal candidates will possess strong ITIL knowledge, technical expertise with hardware and software, and excellent communication skills. The position calls for AU citizenship and residence in Newcastle or Gosford, NSW.#J-18808-Ljbffr