A leading automotive company in Derrimut, Victoria, is seeking a Customer Support Supervisor to lead their Australian Customer Service team. The ideal candidate will manage day-to-day operations, oversee case management and routing, and ensure team performance meets key metrics. Strong leadership, proficiency in Salesforce Service Cloud, and exceptional communication skills are essential. This role requires flexibility, the ability to adapt in fast-paced environments, and maintaining cross-functional relations across departments.
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