Becoming a trusted advisor for agribusiness customers is a key aspect of this role. You will work closely with various stakeholders, including sales and distribution staff, to ensure seamless settlement processing nationally.
Key Responsibilities:
* Maintain strong relationships within your team and across the wider business community, government partners, customers, solicitors, and advisors.
* Demonstrate exceptional communication and relationship-building skills to deliver a professional customer experience.
* Work collaboratively with risk partners and stakeholders to achieve positive outcomes for both the business and customers.
Requirements:
* Foster a proactive approach to delivering exceptional customer service under pressure, thinking creatively to resolve issues efficiently.
* Develop strong organisational and prioritisation skills, managing multiple tasks effectively within tight deadlines.
* Exercise attention to detail in all aspects of your work.
Delivering Results:
* Establish and maintain effective relationships with internal and external stakeholders.
* Provide expert guidance on alternative solutions based on changing customer or business needs.
This is an opportunity to contribute to the success of our business by driving excellence in customer service and partnership building.